1. About samples?

Samples can be made as per client's design. Samples free within 2pcs, courier charge excluded.

2. What is your MOQ?

Our MOQ is usually 20 square meters.
Less quantity, higher cost.

3. What is your Production leadtime?

Within 200 sqms, 15 days after deposit received. More quantity, to be negotiated.

4. What is the shipping port?


5. What are your payment terms?

30% T/T in advance, Balance paid before shipment.

6. What is the location of your company?

Our company is located in Linyi, Shandong, China. Welcome to visit.

7. How can I get a sample to check your quality? 

After price confirmation, you can require for samples to check quality. It usually takes 3-15 days to make a sample especially the samples are tailor made. Samples under 0.5m2 are free. The clients need to cover the freight cost.

8. How can I pay the sample fee and freight cost? 

Ecowood work with  DHL and UPS, our agreed freight rate is about 50% discount. We will weight the samples before we ship to you, freight can be paid by Paypal or by Western Union. You can also collect the samples by your preferred courier.

9. Can you Design for us?

Yes, we have a professional team in the R&D department. Just tell us ideas, and we will help to carry out your plan into the design and follow with actual sampling.

10. How long can I expect to get the sample?

It usually takes 3-15 days to finish the samples. The sample delivery time would be from 3-5 work days depends on the express company you choose.

11. What about the lead time for mass production?

It depends on the order quantity and the season you place the order. The average delivery time is around 30-45 days.

12. What is your terms of delivery?

We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost effective for you.

13. What would be the terms for US customer?

US and China Trade war and antidumping tax bring a lot of customers risk importing wood flooring from China, to reduce the risk, US clients can work with our US company.